Privacy Policy for LearnLots
1. Introduction
At LearnLots, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our online group tuition services.
2. Information We Collect
• Personal Information: When you register for our services, we collect personal information such as your name, email address, phone number, and payment details.
• Student Information: For students, we may collect additional information such as age, current school year, and academic performance.
• Technical Information: We collect information about your device, internet connection, and usage details when you access our online sessions.
3. How We Use Your Information
• Service Delivery: To provide and manage our online group tuition services.
• Communication: To communicate with you regarding your enrolment, sessions, and any updates or changes.
• Improvement: To improve our services based on feedback and usage data.
• Safeguarding and Catch-Up: Sessions will be recorded for safeguarding purposes and to allow students to catch up on missed content.
4. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
• Service Providers: We may share information with trusted service providers who assist us in operating our business.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All recorded sessions are stored securely and are accessible only to authorised personnel and enrolled students.
6. Your Rights
You have the right to:
• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal obligations.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated to you via email or through our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at admin@LearnLots.co.uk.